Complete Feature Overview

Everything Chablyy Can Do

Chablyy helps you automate DMs, comments, and replies across Instagram, WhatsApp, Facebook, and your website — powered by AI and trained on your business.

All messages
24
Instagram
12
Facebook
8
WhatsApp
4

Do you have availability for dinner tonight?

Yes! We have tables available at 7 PM and 8:30 PM. Which would you prefer?

Chablyy AI

Train AI with your business documents

Upload PDFs, links, or FAQs and let Chablyy understand your business context in minutes.

Upload PDFs

Menu, price lists, service guides

Add Website Links

Your website, blog posts, product pages

Import FAQs

Common questions and answers

Upload Documents

Drag & drop your files

menu.pdf
pricing.pdf
website.com

Auto-reply to Instagram DMs, Comments, Stories & More

Connect all your social platforms and let AI handle customer conversations automatically.

Instagram DMs

Auto-reply to direct messages with personalized responses

Facebook Comments

Respond to post comments and page messages instantly

WhatsApp Messages

Handle WhatsApp Business conversations 24/7

Website Chat Widget

Embed AI chat on your website for instant support

Story Replies

Automatically respond to Instagram story reactions

Ad Comment Responses

Engage with potential customers on your ads

Smart lead capture and tagging

Chablyy extracts names, emails, phone numbers and tags hot/warm/cold leads automatically.

Email Extraction

Automatically detect and save email addresses from conversations

Phone Number Capture

Extract phone numbers and contact details seamlessly

Smart Lead Tagging

AI categorizes leads as hot, warm, or cold based on engagement

Lead Capture in Action

Hi! I'm interested in booking a consultation. My email is sarah@email.com

Great! I've saved your email. Let me check our availability for consultations.

Lead Captured
Email::sarah@email.com
Status::
Hot Lead
Intent::Consultation

Live Chat Takeover

AI Confidence: Low

I need help with a refund for my custom order from last month

I understand you need help with a refund. Let me connect you with a team member who can assist you better.

I understand you need help with a refund. Let me connect you with a team member who can assist you better.
Human Agent Notified
Agent::Sarah (Online)
Queue Position::Next

AI + Human fallback system

Route complex or sensitive conversations to your team when AI confidence is low.

Smart Detection

AI recognizes when it needs human help automatically

Instant Notifications

Team members get notified immediately for urgent conversations

Seamless Handoff

Customers experience smooth transition from AI to human

Assign messages to agents or reply together

Collaborate with your team seamlessly with role-based access and real-time collaboration features.

Add Team Members

Invite unlimited team members to collaborate

Role-Based Access

Owner, Agent, Admin roles with different permissions

See Who's Typing

Real-time indicators show who's responding

Approve/Reject Replies

Review team responses before they're sent

Inbox with AI-powered reply assistant

Get AI-suggested replies that you can send directly or edit before sending. Perfect hybrid approach.

Smart Suggestions

AI analyzes context and suggests appropriate responses

Edit Before Sending

Customize AI suggestions to match your brand voice

One-Click Send

Send AI suggestions instantly when they're perfect

AI Reply Assistant

What time do you close on Sundays?

AI Suggested Reply

We're open until 8 PM on Sundays! Feel free to visit us anytime before then.

Reply differently based on sentiment

AI detects customer emotions and adjusts response tone accordingly for better engagement.

❤️

Positive Sentiment

Enthusiastic responses with emojis and follow-up offers

"That's wonderful! We're so happy you loved it! 🎉"

😊

Neutral Sentiment

Friendly, helpful responses with additional information

"Thanks for your question! Here's what you need to know..."

😔

Negative Sentiment

Empathetic responses with immediate escalation options

"I'm sorry to hear that. Let me connect you with our manager."

Connect to Sheets, CRMs or Booking APIs

Coming Soon

Seamlessly integrate with your existing tools and workflows for complete automation.

API Configuration Preview

Simple setup for powerful integrations

Google Sheets

Auto-save leads to spreadsheets

Booking Systems

Direct calendar integration

CRM Platforms

Sync with Salesforce, HubSpot

Coming Soon

Join our waitlist to be the first to know when integrations are available

Smart goals per flow

Each flow has a purpose — drive bookings, collect emails, grow followers. AI tailors responses to your goal.

Drive Bookings

AI focuses on converting conversations into appointments

32% more bookings

Collect Emails

Strategically gather email addresses for marketing

45% email capture rate

Grow Followers

Encourage social media follows and engagement

28% follower growth

Increase Sales

Guide conversations toward product purchases

23% conversion lift

Use pre-built templates for your industry

Get started instantly with templates designed specifically for your business type.

Restaurant Bot

Handle reservations, menu questions, and delivery inquiries

Table bookings
Menu info
Delivery status

Salon Booking Bot

Manage appointments, service info, and availability

Appointment booking
Service pricing
Stylist availability

Ecommerce FAQ Bot

Answer product questions, shipping, and returns

Product details
Shipping info
Return policy

Fitness Coach DM Bot

Qualify leads, book consultations, and share programs

Lead qualification
Program info
Consultation booking
Explore All Templates

Security & data privacy by design

Your data and your customers' data are protected with enterprise-grade security measures.

End-to-end encrypted storage

All conversations and data are encrypted both in transit and at rest

LLMs don't store conversation history

AI models process conversations without retaining sensitive information

GDPR compliant

Full compliance with European data protection regulations

SOC 2 Compliant
256-bit Encryption
Zero-Knowledge Architecture

Try Chablyy Free

Start automating your social inbox in minutes.

Get Started FreeWatch Demo
No credit card required
5-minute setup
Free forever plan